Delivery of Goods

1.1. When ordering goods, the Buyer may choose one of the delivery methods.

1.2. When the Buyer selects the home delivery service at the time of placing the order:

1.2.1. The Buyer agrees to specify the exact delivery location for the goods.
1.2.2. The Buyer agrees to accept the goods in person. Upon acceptance of the goods, the Buyer must present a valid form of identification (ID card, passport, or new-style driver’s license). If the Buyer does not accept the goods in person, even though the goods have been delivered to the address specified by the Buyer, the Seller has the right to hand over the goods to another person at the address specified by the Buyer, and the Buyer has no right to make any claims against the Seller regarding the delivery of the goods to the wrong person.
1.2.3. The goods are delivered by the Seller or its authorized representative.
1.2.4. The fee for the home delivery service does not include carrying the ordered items into the home.

1.3. If, at the time of placing an order, the Buyer chooses to pick up the goods at pickup locations operated by third parties (Nordicprotech partners/couriers), the Buyer must pick up the goods in accordance with the separate terms and conditions established by these service providers.

1.4. If the Buyer selects delivery of the Goods to a parcel locker or self-service parcel terminal when placing the order:

1.4.1. Items weighing less than 30 kg can be picked up at parcel lockers or self-service parcel terminals. Items weighing more than 30 kg are not delivered to parcel lockers or self-service parcel terminals.

1.5. In exceptional cases, delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller’s control, which the Seller could not have controlled or reasonably foreseen at the time the sales contract was concluded. In such a case, the Seller undertakes to contact the Buyer immediately to agree on the delivery dates and other terms.
1.6. Upon delivery of the goods to the Buyer, the Buyer must, together with the courier, inspect the condition of the shipment and the goods and sign the shipment delivery and acceptance document. Once the Buyer has signed the delivery receipt, the goods are deemed to have been delivered in proper condition, free from defects attributable to causes other than manufacturing defects, and that there are no discrepancies in the contents of the package (those that can be detected during an external inspection of the goods). If the Buyer notices that the packaging of the delivered goods is damaged (crushed, wet, or otherwise externally damaged), the goods are damaged, and/or the goods are incomplete, the Buyer must note this in the goods transfer-acceptance document and, in the presence of the courier, draw up a free-form report detailing the damage to and/or discrepancies in the shipment and/or the goods. If the Buyer fails to take these actions, the Seller is released from liability for damage to the goods, provided that such damage is not due to a manufacturing defect, and for discrepancies in the contents of the shipment only if if such discrepancies can be identified during an external inspection of the goods.
1.7. The risk of accidental loss or damage to the goods passes to the Buyer upon delivery of the goods to the Buyer.